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Guest Service

Renting your apartment could be exciting, but it could also be stressful when you you do not have time or just to provide assistance for your guests need.

We take the stress away of the rental process through our complimentary guest support that we offer to all of our property owners. Our dedicated rental experts will ensure that our guests have access to the amenities they need and wish for at your apartment rental or your residence. We create and sustain a positive, friendly atmosphere throughout your apartment rental experience that extends from our check-in to daily and regular maintenance and throughout the length of your stay.

Whether our guests need extra blankets, housekeeping, breakfast or assistance during their rental, we provide 24h/ 7 days guest support to assist our guests. We also provide housekeeping and maintenance services. Our guest assistance service extends to repairs and property maintenance (plumbing, electricity, or small repairs). Our team of guest support agents are available 24/7 to help our guests at any time during their rental.

We can also help our guests in arranging their travel plans, events and recreation outings. Our team of dedicated rental specialists have over 15 years of rental and travel experience that they can leverage to ensure that our guests have the local support and assistance they need at a moment’s notice so they can kick back and relax.