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FAQ

FAQ

General Questions

Where are you located?+
How can I contact you?+
Can I change apartments?+
Keys+

Check-In/ Check-out/ Transportation

Who is All Luxury Apartments?+
How do I check-in? +
When can I check-in?+
How do I check-out?+
When do I check-out?+
Do I need transportation From/ To the airport?+
How do I arrange private transportation?+
How do I get around Paris?+
Tipping+

Apartment Questions

Can I change apartments?+
Do we need to bring anything?+
Internet and Wifi+
DVDs+
Keys+
Smoking allowed?+
Pets allowed?+
Is there a parking nearby?+
Laundry - washing machine and dryer+
Concern about A/C?+
Linens and Towels+
Safety+
Maintenance issues - Who to contact?+
Apartment phone+
Do you provide cribs/ baby cots?+

Reservation Questions

How do I reserve an apartment?+
Is there a minimum stay?+
Other rental locations+

Payments

Are your rates all-inclusive?+
What payment method?+
Do you offer discounts?+
Can I get a receipt for my payment?+
Security Damage Deposit+
Refunds+

Cancellation Policy

What is your cancellation policy?+
How guaranteed is my rental?+

Extra Services

Extra linens and towels+
Private Transfers To/ From airport+
Restaurant and theater reservations, and more+

Rental Insurance

Do I need a rental insurance?+
What is the Rental Insurance coverage?+
What is the Rental Insurance Cancellation and Trip interruption coverage?+
What is our Damage Waiver Fee?+

For Agents

Do you work with travel agents?+
Do you work with Real Estate agents?+

Children

Can you provide baby-sitting service?+
Can we rent a crib or high chair?+

French vs. U.S. (and Other Countries)

Floors (French Vs. U.S.)+
Bed Sizes (French Vs. U.S.)+
Electricity+

Change Policy

Can I extend my length of stay?+
Can I shorten my length of stay?+